Twitter
LinkedIn
Facebook
Rss
Feed
YouTube« Social media empowers consumers – including your patients | Main | Healthcare Marketing Video and the Web »
Hope this isn’t your patient
By Stewart Gandolf | February 11, 2010
This email joke was just forwarded to me. It is both funny and a sad commentary on how patients view our health care system.
A sweet grandmother telephoned St. Anywhere Hospital. She timidly asked, “Is it possible to speak to someone who can tell me how a patient is doing?”
The operator said, “I’ll be glad to help, dear. What’s the name and room number of the patient?”
The grandmother in her weak, tremulous voice said, “Norma Findlay, Room 302.”
The operator replied, “Let me put you on hold while I check with the nurse’s station for that room.”
After a few minutes, the operator returned to the phone and said, “I have good news. Her nurse just told me that Norma is doing well. Her blood pressureis fine; her blood work just came back normal and her physician, Dr. Cohen, has scheduled her to be discharged tomorrow.”
The grandmother said, “Thank you.. That’s wonderful. I was so worried. God bless you for the good news.”
The operator replied, “You’re more than welcome. Is Norma your daughter?”
The grandmother said, “No, I’m Norma Findlay in Room 302. No one tells me s__t.”
Topics: Uncategorized | No Comments »
Comments
You must be logged in to post a comment.